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The Surfline is designed around Class 2 e-bike rules — pedal assist up to 20 mph, throttle included. Local regulations still vary by city, county, and trail system, so we always recommend checking the rules where you plan to ride, especially for beach paths, mixed-use trails, and public land access. If you send us your city or route, we can help point you in the right direction.

In most US states, a Class 2 e-bike does not require a motorcycle license, registration, or insurance. State and local rules can differ, so the safest step is to confirm the requirements where you live. If you're unsure, reach out and we'll help you sort through it before you buy.

It depends on the land manager and the specific path or trail, not just the bike class. Most paved multi-use paths allow Class 2 e-bikes, while natural surface trails vary. Check posted signage and local agency rules before riding anywhere that isn't clearly open to Class 2 e-bikes.

If you want the lighter, simpler, lower-cost setup, the Surfline SL is the clear choice — chain drive, no-frills, $4,500. If you want lower long-term maintenance and the ease of automatic shifting, the Surfline Auto is the better fit — belt drive, $5,500. If you tell us how and where you ride, we can help narrow it down.

They arrive mostly assembled. Final setup before your first ride is straightforward — typically straightening the bars, installing a few components, and doing a pre-ride safety check. Full delivery and setup details live on the Shipping & Returns page.

We're based in Reno, Nevada, near Lake Tahoe. The brand was built here and the rental program starts here — but the bikes are designed to go anywhere.

Lead time depends on inventory, build timing, and destination. See the Shipping and Returns page for the latest delivery guidance.Lead time depends on inventory position, build timing, and your delivery address. For the most current estimate, visit the Shipping & Returns page.

Yes, within reason. Accessories that fit the bike and don't interfere with safety systems are usually straightforward. More substantial modifications — motor, battery, or frame changes — should be discussed with us first. Send us your specific setup idea and we'll tell you what makes sense.

The Surfline is built on a full-suspension fat-tire platform rated for a 250 lb rider capacity. If you have specific cargo or load questions, reach out and we'll confirm the right setup for your use case.

Yes. Parts availability is a core part of the ownership model — a bike that can't be serviced isn't worth buying. Reach out to our support team and we'll identify exactly what you need and get it moving. Full service and parts details live on the warranty page.

Rentals are the clearest path where available — if you're near Reno or Tahoe, that's the easiest way to spend real time on the bike before committing. We may also have demo opportunities at select events. Tell us where you are and we'll let you know what's currently possible.

Not a published program yet. Word of mouth matters for a product like this, and something formal may come. If you already have friends ready to ride, send us a note — we can tell you what's available right now.